11378760 - Patient Access Service Rep | Jobs with Virtelligence

11378760 - Patient Access Service Rep On Hold

Location: Wisconsin Country: United States
Zack Wilson

Zack Wilson is recruiting this position.

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Job Description

The Patient Access Service Rep (PASR), follows the Froedtert and the Medical College Performance Excellence Customer Service Standards. Greets and arrives patients. Verifies and updates demographic information. Collects monies for copays, supplies, and services rendered. Balances daily cash collections. Obtains patient signatures. Assists patients with ancillary appointment scheduling and forms. Schedules, cancels, and reschedules patient appointments. Answers and directs telephone calls. All other duties as assigned.

Skills:

A minimum of two years of prior experience as a receptionist/assistant or related field is required.   Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook and Word.  Knowledge of medical terminology and EpicCare is preferred. Proficiency in Microsoft Excel is preferred. Previous experience in a healthcare setting is preferred

Education:

High School diploma or equivalent is required. 

Languages: English  Read  Write  Speak Attachments:    Skills and Experience Skills:

Required

  • CUSTOMER SERVICE
  • EXCEL
  • EXCELLENT CUSTOMER SERVICE SKILLS
  • MEDICAL TERMINOLOGY
  • MICROSOFT EXCEL

Additional

  • MICROSOFT OUTLOOK
  • ORGANIZATIONAL SKILLS
  • OUTLOOK
  • RECEPTIONIST
  • WORD
  • COLLECTIONS
  • CREDIT
  • CUSTOMER SERVICE ORIENTED
  • MICROSOFT WORD
  • OFFICE MEDICAL
  • RETAIL SALES
  • SCHEDULING
  • SELF MOTIVATED
  • TELEPHONE
Languages: English( Speak, Read, Write ) Minimum Degree Required: Completed High School (Diploma or GED)