Product Associate | Jobs with Virtelligence

Product Associate Accepting Candidate

Location: Islamabad Capital Territory Country: Pakistan
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Amanda Parker

Amanda Parker is recruiting this position.

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Job Description

Job Requirements:

  • Building a URL-specific library/knowledge base for product features/manuals, product tour checklists etc
  • Managing the product walkthrough tool end-to-end for content and analytics
  • Checking and updating the product flows post releases
  • Use analytics to gauge effectiveness and areas of improvement
  • Documentation with cross-collaborative approach across teams
  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Creating high-quality knowledge base repository in the form of articles/blogs in a knowledge base that is appropriate for its intended audience
  • Write easy-to-understand help text, release notes, and guides for Users
  • Improve customer experience through NPS, feedback, short surveys etc

Skills:

  • Good communication skills
  • Good interpersonal skills and ability to coordinate with multiple teams like Product, Support, Marketing etc
  • Ability to deliver high-quality documentation with attention to detail
  • Ability to quickly grasp complex technical concepts and convert them to easily understandable in text, pictures and infographics
  • Analytical skills to read and interpret data and take requisite actions
  • Demonstrated skill in expressing ideas clearly and effectively
  • Demonstrated skill in accurate record keeping with strict attention to detail, organize and maintain efficient files and records

Eligibility:

  • Requires a bachelor's degree
  • Mandatory 1-2 years’ work experience
  • Experience in Content Marketing preferred
  • Preference for experience in software product companies (preferably in CRM, ATS, HRMS)

In return, you can look forward to working with one of the fastest-growing product start-ups in the country with a culture that fosters positive energy and inclusion.

  • Status:
    Accepting Candidate
  • Skills

    Files And Records: 5 years

    URL-specific Library: 5 years

    Product Associate: 5 years

    Content Marketing: 5 years