24903193 - Program Manager | Jobs with Virtelligence

Location: New York Country: United States

Theresa Enderyas is recruiting this position.

Specific responsibilities may include:

Ensure smooth daily operations at all sites through management of program staff and coordination for all critical escalations in a timely manner.
Provide strategic direction in management of the program budget and any/all changes to program services and/or workflows.
Provide oversight of on-site work to ensure continuous operations and compliance with applicable policy and procedures
Support with invoice and budget reviews and quality assurance testing of contracted work product and sites
Coordinate with various NYC Health + Hospitals departments (such as Facilities, IT, Supply Chain, and Safety), City agencies, and contracted vendors to ensure adherence to established processes, resolve problems, and identify opportunities for improvement.
Provide timely, routine reporting on a variety of items as requested
Support and lead site-level efforts to maintain a positive patient experience for individuals utilizing services
Manage one or more contracted vendors
Provide supervision and support for 24/7 operations as required
Other related duties as assigned

Skills:

Candidate must be reliable for independent work, be able to lead change as part of a collaborative team
Ability to develop and maintain cooperative and effective working relationships with a variety of individuals, groups, and organizations
Excellent written and verbal communication and presentation skills, including ability to tailor technical material to a variety of audiences (e.g., administrative and technical leaders; front-line staff)
Ability to maintain a high level of accuracy, transparency and accountability in all work product
Keen attention to detail, flexibility and an enthusiastic work ethic
Fluency in languages other than English, particularly Spanish
Experience managing a team

Education: